Our Patients Love Us!
I scheduled an appointment specifically for a dental cleaning, yet upon arrival, I was subjected to X-rays and 3D imaging—only to then be told that no hygienist was available. This was an early morning appointment, and at no point during scheduling was I informed that the very service I requested would not be provided. It quickly became evident that they never intended to perform the cleaning in the first place. To make matters worse, they promised a treatment quote but never followed through on the day of the appointment. The lack of transparency and professionalism was appalling. Their behavior strongly suggested that they made assumptions about our ability to pay, which is not only insulting but completely unacceptable. Adding to the disarray, there was no clarity on who was actually providing the service. Sat in the chair as multiple staff members stood around like spectators, with no clear direction on who was responsible for what. Felt like an invasion of our privacy. The entire experience was chaotic and unprofessional. Because of this, I will continue driving an hour away where I know I we will receive honest, competent, and ethical dental care. This office wasted my valuable time and demonstrated a complete disregard for patient respect and professionalism. Would leave 0 stars if I could. Now I understand why their text message notification reminder reads as follows: “This is to make sure you do not stand us up on our teeth date”. I’m certain a lot of people do leave them hanging on teeth dates! I would strongly advise against trusting them with your dental care. Horrible experience.
Initially I gave a five star review but am changing it to a one star. I went first for a cleaning. The hygienist and staff were all great. I was pushed into leaving a review when I was there that day. I was ok with leaving a good review due to my experience with the staff and hygienist that day. I went back today for fillings. The dentist was extremely rude and the process was painful. His rudeness almost brought me to tears. I will not be going back.
Dr. Goyal really is a miracle worker. I’ll go wherever he goes but this office happens to be beautiful, the staff is nothing but kind….. believe it or not, I had about 5 teeth on the top row and nothing but missing and cracked ones so having my confidence back is worth every penny. I’ll send everyone I know here. I’m so happy with my smile!!!!!!!
Provides exceptional care and truly stands out for their professionalism and attention to detail. The staff is warm, welcoming, and highly skilled, making every visit a comfortable experience. From the modern facilities to the personalized care, they go above and beyond to ensure your dental health. Highly recommend Ethos Dental for anyone seeking top-notch dental care!
This place is AMAZING! Spectacularly clean. Friendly service, and the doctors really take their time with you. I was so anxious during my visit, and everyone was so helpful in calming my nerves. I highly recommend coming here.